With its vast organisation throughout the territory and a know-how deriving from over 40 years’ experience in power electronics, Santerno is the ideal and most reliable technical partner to accompany the customer step by step during design, start-up, maintenance and the running of plant or applications.
The professionalism that has distinguished it for years, together with a global presence, have transformed Santerno into a highly customer service oriented company, with a dense network of partners to supply the right kind of assistance anywhere.
In this perspective the technical assistance services available to customers are many:
Prompt intervention, professionalism, safety and a wide-ranging network of specialised technical centres: these are the strong points of Santerno service.
Our Customers may choose among different types of assistance contracts to fit their needs:
Our Customers who sign an assistance contract or a warranty extension will receive the SERVICE PASS: an e-mail address and a telephone number guaranteeing direct and priority access to the Santerno Service.
The Santerno Service, thanks to its widespread presence in the market and the agreements signed with the major players in the Photovoltaics segment, also offers Operations & Maintenance contracts for the full management of a PV plant.
The "Replacement inverter" service is also offered to all clients new to Santerno inverters.